Eureka

Jobs profiles are the missing link

Since retiring from CMG in 2010, Kevin Chandler has assessed candidates for many different roles, and has created a next generation competency set by asking line managers and recruiters for each job “what are the drivers of high performance in the role”

When he matched the competency sets developed by these “subject matter experts” imagine the eureka moment when he realised their competency sets didn’t match those developed from benchmarking a group of high performers.

This realisation suddenly made clear why, after so many years of development of new recruitment techniques ( improved psychometrics, BEI, assessment centres and access for all to online testing, etc. ) results from hiring decisions are well below expectation.